Visit logistics
Discuss transport, accessibility, accommodation, and caregiver needs with the study team.
SERVICES / PARTICIPANT SUPPORT PLANNING
Participant support planning.
Consider the person.
Participant-facing logistics deserve attention alongside the scientific plan. Kairos CRO’s proposed coordination approach begins with the barriers that a study visit may create.
PROPOSED ENGAGEMENT FRAMEWORK
Availability, partners, deliverables, and responsibilities are confirmed during scoping and in written agreements.
Communication
Plan site-approved reminders and language support without replacing the informed-consent process.
Expense pathways
Define any approved reimbursement process, supporting records, responsibilities, and escalation route.
TO START THE DISCUSSION
What to bring.
- Visit schedule and geographical considerations
- Study-approved participant support provisions
- Site communication and accessibility requirements
TO DEFINE TOGETHER
Potential work products.
- A proposed participant journey map
- A logistics and communication responsibility plan
- An agreed reimbursement coordination workflow
SCOPE & ACCOUNTABILITY
Clear expectations.
Before commitments.
This is a planning framework, not an active concierge or emergency service. Support availability, vendors, funding, and safeguards require study-specific approval.
Discuss participant support planningEXPLORE THE SERVICE FRAMEWORK