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KAIROS / PRACTICAL RESOURCES

Assess the site.
Beyond the numbers.

Seven indicators for a more useful site performance conversation.

FIELD GUIDE / SITE PERFORMANCE

Look beyond enrollment numbers.

A site assessment needs to consider the right patient population, recruitment quality and reliable, patient-focused execution. These seven indicators offer a starting structure for discussion.

Seven site performance indicators
IndicatorWhat to assessQuestions to explore
01Patient accessReaches the right patientsPopulation relevance, referral pathways and realistic access assumptions.
02Recruitment qualityEnrolls eligible participantsEligibility review, screening documentation and recruitment assumptions.
03Data qualityAccurate, complete, timely dataRecord completeness, query handling and timeliness expectations.
04Protocol complianceFollows protocol and escalates issuesTraining, deviation reporting and an agreed escalation route.
05Patient engagementSupports retention and communicationVisit burden, communication responsibilities and practical support.
06Operational disciplineConsistent visits and documentationVisit scheduling, source records, handovers and role clarity.
07Technology readinessUses trial systems efficientlySystem access, training, connectivity and support requirements.

The overlooked factor: operational burden.

Fragmented systems, duplicated workflows and late information can make site execution harder. An SMO support model should clarify responsibilities, coordinate communication and connect study workflows. Sponsor and investigator responsibilities remain with their respective accountable parties.

An editorial planning guide, not a validated scoring instrument, regulatory standard or claim about Kairos study outcomes.

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